Managed IT in New Brunswick, office to plant floor
We run your network, servers, Microsoft 365 and security stack, plus the PLCs, SCADA and OT systems most IT companies won’t touch. Predictable monthly cost, on-site across New Brunswick.
Core services
Full-stack coverage for small and mid-sized New Brunswick businesses, from office IT through to the plant floor.
Cybersecurity
Advanced threat protection, security audits, and compliance management to safeguard your digital assets.
Cybersecurity in New BrunswickCloud Solutions
Planned cloud migration, hybrid infrastructure, and scalable cloud services for modern businesses.
Managed IT
Proactive IT management, monitoring, and support to keep your systems running smoothly 24/7.
Automation
Intelligent process automation and workflow optimization to increase efficiency and reduce costs.
Data Backup
Comprehensive backup solutions and disaster recovery planning to protect your critical data.
Microsoft 365 backup guideNetwork Infrastructure
Reliable network design, implementation, and optimization for reliable connectivity and performance.
Most providers stop at the office network
If your business runs machinery, the gap between “IT” and “not our department” is exactly where the outages live, and where two vendors start pointing at each other.
We cover both sides of that line with the same team.
- The engineers who manage your Microsoft 365 tenancy and firewalls also read ladder logic and segment production networks.
- Based in Saint John. When something needs hands on it, someone drives out. We are not a remote-only helpdesk.
- Fixed monthly plans rather than hourly surprises. We publish how MSP pricing actually works.
“That is not our department” is not an answer we give. One provider for the office network, the servers, the security stack and the control systems behind them.
What happens after you call
No surprise migrations. We map what you have before we change anything.
Discovery & assessment
We document what you have and tell you what is already fine. Not everything needs replacing.
Strategic planning
A plan around your budget and operational risk, with order of work and cost agreed up front.
Implementation
Staged to avoid downtime. On the OT side, never a change to a running line without a rollback path.
Ongoing support
24/7 monitoring, patching and a help desk that answers. Critical issues inside the hour.
We publish how we actually do the work
No gated PDFs. These are the same decisions we walk clients through.
OT networks vs IT networks: why industrial cybersecurity needs a different approach
Read →How much do managed IT services cost in New Brunswick?
Read →Moving to the cloud without breaking ERP, inventory or legacy systems
Read →Connecting PLC data to a production dashboard without disrupting the machine
Read →We build the platform we run our clients on
Most providers resell someone else's tooling. Ours is our own.
rugged.sh deploys and governs Azure Virtual Desktop, Windows 365 and Microsoft 365 from versioned templates, with autoscaling that shuts idle machines off overnight. We run our own client fleet on it, and we license it to other IT providers.
IT Support Across New Brunswick
Managed IT, cybersecurity & on-site/remote support for businesses in these communities, and everywhere in between.
Frequently asked questions
What businesses ask us before moving their IT over.
What areas of New Brunswick do you support?
We provide on-site and remote managed IT support throughout New Brunswick, including Saint John, Moncton, Fredericton, Rothesay, Quispamsis, and the surrounding Maritimes, from our base in Saint John.
What's included in a managed IT services plan?
Our managed IT plans include 24/7 monitoring, help desk support, patch management, cybersecurity protection, data backup, and proactive maintenance, all for a predictable monthly rate.
How quickly do you respond to IT issues?
Most support requests are acknowledged within minutes during business hours, and our 24/7 monitoring catches many issues before they ever affect your team.
Do you support SCADA and industrial environments?
Yes. Alongside standard business IT, we support SCADA and industrial control system integration for manufacturing, utilities, and other operational technology environments.
Not sure what you actually need?
A 30-minute consult, no obligation. We look at what you have, tell you what is fine, and tell you what is not.
Book a free consult